Office document

Explain office documents.
List types of office documents.
Prepare office documents e.g. receipt, invoice, stock records, etc.
Mention the uses of office documents.
Office Documentation :Office Procedure

At the end of this lesson, the students should be able to understand Office Procedure
Office Documentation : Filing A

At the end of this lesson, the students should be able to understand Filing
Office organisation:ii

Explain the meaning of an organization.
State the objectives of an organization
Describe the structure of an organization.
List office personnel
State the responsibilities of office personnel.
Define:
i. span of control
ii. Unity of control
iii. unity of
function
Office Environment: The Office

The Office Environment: Principles Of Office Organisation
The reception

Describe the reception.
Outline the responsibilities of a receptionist.
Mention and explain the Personal and Job qualities of a receptionist.
List the documents handled by a receptionist.
Outline the procedures for handling telephone calls
Office equipments

Identify various types of office equipment.
Distinguish between manual, electric & electronic office equipment.
State the uses of office equipment.
Care of office equipment
Departments in an orgarnization

Mention the different departments in an organization.
State the functions of each department.
List the various heads of departments
Office organisation

Explain the meaning of an organization.
State the objectives of an organization
Describe the structure of an organization.
List office personnel
State the responsibilities of office personnel.
Define:
i. span of control
ii. Unity of control
iii. unity of
function
The office

Define an office.
– Explain the importance of an office
Differentiate between small and large office.
State the functions of an office
Purchase, supplies and Merchandising of goods and Services

Purchase and supply goods and services to marketing outlets
Sell the goods above cost price through effective bargaining
Manage funds appropriately
Planning for a Personal Marketing Outlet

Source for fund
Identify a good location for marketing outlet
Set up and operate a personal marketing outlet
Manage the business effectively
Application of Information and Communication Technology(ICT) in International Marketing

Apply the use of Information and Communication Technology (ICT) in International marketing
Explain the ethics and abuse of Internet usage
Organizing for International Marketing

Describe the key approaches to entering international market
State reasons for adapting marketing plans for international market
Explain the regulations guiding the international market
Meaning and Reasons for International Marketing

State the meaning of international marketing
Mention the importance of international trade systems
Explain the reasons for international marketing
Explain the effects of features on a company or individual
Roles Of Facilitators

At the end of the lesson, the student should be able to understand the Roles Of Facilitators
Structures and Market unions for the sale of goods

Explain primary and secondary products
Identify the structure for primary and secondary products
State market union involvement in the local market
Warehousing

Explain warehousing
State the functions of warehousing
List the types of warehousing
Enumerate the activities in warehousing
Marketing Mix (ii)

Explain market environment
Differentiate between the factors that affect market environment
Marketing Mix

Explain marketing mix
Identify the four Ps of marketing
Explain market environment
Differentiate between the factors that affect market environment