Communication
State the meaning of communication
Mention means of communication
Explain each means of communication
State the importance of communication in business
Identify the services provided by communication agencies
Transportation
Explain the meaning of transportation
Enumerate the importance of effective transport system in business
Mention five types of transportation
State the advantages and disadvantages of each type of transportation
Office Equipment
1
Explain the meaning of office equipment
Identify office equipment
List types of office equipment
List importance of office equipment
Explain uses of the different office equipment
Explain care of office equipment
Office procedure
Explain the meaning of office procedure
List the importance of office procedure
Explain the procedure for making payments
Keep an imprest account
Office procedure
Explain the meaning of office procedure
List the importance of office procedure
Explain the procedure for making payments
Keep an imprest account
Emergency Management.
Defining emergency management
Identifying types of emergency management;
Stating appropriate responses in emergency management.
Acting appropriately in emergency management
Emergency Management.
Defining emergency management
Identifying types of emergency management;
Stating appropriate responses in emergency management.
Acting appropriately in emergency management
Emergency Management.
Defining emergency management
Identifying types of emergency management;
Stating appropriate responses in emergency management.
Acting appropriately in emergency management
Observing and reporting common crimes.
Stating ways of observing and reporting common crimes.
Responding appropriately to common crime situations.
Observing and reporting common crimes.
Stating ways of observing and reporting common crimes.
Responding appropriately to common crime situations.
Memorandum/ e-mail
State what a memorandum is
List the features of a memorandum
Produce a memorandum
Define e-mail
Mention the features of an e-mail
Send an e-mail
Paragraphing
Mention the different methods of paragraphing
Identify the different methods of paragraphing
Demonstrate the use of different methods of paragraphing
Techniques Development in keyboarding
Demonstrate the use of the insert table function
Demonstrate the use of line space regulator
Demonstrate the use of enter key
Speed development and accuracy skills
Keyboard faster by practicing alphabetic sentence drills
Demonstrate improved techniques by keyboarding one line sentence drill accurately
Build up accuracy and speed
Keyboard for ten minutes at 20 words per minute with 98% accuracy
Printers Correction Signs
Identify proofreaders signs
Demonstrate the use of proofreader signs
Cash Book
Explain the meaning of a cash book
Identify items and columns on/of a cash book
Prepare a cash book
Record cash receipts in a cash book
Record bank transactions in a cash book
Differentiate between cash book and petty cash book
Petty Cash Book
Explain the meaning of petty cash book
List the items of petty cash book
Analyze the items of expenditure in the petty cash book
State the need for keeping petty cash book
Prepare a petty cash book
Ledger entries
Define a ledger
Identify the items on the ledger
Record cash receipt
Record payments
Record discounts received and allowed
Make contra entries in the ledger
Book Keeping Ethics
Explain transparency, accountability and probity
State the need for transparency, accountability and probity (TAP) in public domain
List attributes of transparency, accountability and probity
Describe challenges created by the lack of TAP
Examine solutions of TAP
Explain due process and its operation
Shopping Tips
Define needs and want
Differentiate between needs and wants
State the steps involved in making decision about needs and wants
Explain impulse buying and its effect
Identify after sales services available to consumers on products and services and their importance