Information
Define information
Mention types of information
Identify sources of information
State the uses of information
State how information can be stored.
Report writting
Explain report writing.
List types of reports
Identify the procedures for writing reports.
State the importance of report writing
Meetings
Explain meetings.
Mention types of meetings.
List the procedures for meetings.
State the terminologies used in meetings.
Differentiate between the roles of the chairman and the secretary at meetings.
Write minutes.
Communication
Define communication
State the importance of communication.
Mention types of communication
Distinguish between the traditional method and modern method of communication
State the advantages and disadvantages of each method.
Identify the various communication services.
Office procedures cont
– The role of wages office:
i. Calculate wages
ii. Record wages
iii. Make appropriate deductions
– Methods of paying wages:
i. Time rate
ii. Piece rate
iii. Profit sharing method
iv. Commission basis
v. Premium bonus system
– Procedure
Office procedures
State the meaning of office.
Mention the importance of office procedures.
List the methods of making payments.
Differentiate between wages and salaries.
State the roles of wages office
List the methods of paying wages
filling
Define filing
2
Mention the methods of filing
3
State the purpose of filing
4
List the characteristics of a good filling system
5
Identify filing equipment…
6
Enumerate the classes of filing system
7
List types of files
8
State the steps involved in filing.
Correspondence cont.
– Methods of mail delivery:
i. by post
ii. by hand
iii. by e-mail/fax
iv. by courier
– Procedures for receiving mails
i. incoming mails
. a) sorting
b) opening
c) examine
d) registering
f) dispatching
ii. Outgoing mails:
Correspondence
Mention different types of correspondence
Differentiate between internal and external memos
List types of mails
Mention classes of mail.
State the methods of mail delivery
Outline the procedures for handling
i. incoming mails
ii. outgoing mails.
Office document
Explain office documents.
List types of office documents.
Prepare office documents e.g. receipt, invoice, stock records, etc.
Mention the uses of office documents.
Office Documentation :Office Procedure
At the end of this lesson, the students should be able to understand Office Procedure
Office Documentation : Filing A
At the end of this lesson, the students should be able to understand Filing
Office organisation:ii
Explain the meaning of an organization.
State the objectives of an organization
Describe the structure of an organization.
List office personnel
State the responsibilities of office personnel.
Define:
i. span of control
ii. Unity of control
iii. unity of
function
Office Environment: The Office
The Office Environment: Principles Of Office Organisation
The reception
Describe the reception.
Outline the responsibilities of a receptionist.
Mention and explain the Personal and Job qualities of a receptionist.
List the documents handled by a receptionist.
Outline the procedures for handling telephone calls
Office equipments
Identify various types of office equipment.
Distinguish between manual, electric & electronic office equipment.
State the uses of office equipment.
Care of office equipment
Departments in an orgarnization
Mention the different departments in an organization.
State the functions of each department.
List the various heads of departments
Office organisation
Explain the meaning of an organization.
State the objectives of an organization
Describe the structure of an organization.
List office personnel
State the responsibilities of office personnel.
Define:
i. span of control
ii. Unity of control
iii. unity of
function
The office
Define an office.
– Explain the importance of an office
Differentiate between small and large office.
State the functions of an office
Western Music (modern period
Students should be able to identify the types of music composed and played in the modern period.
name some com posers’ of the modern period.
Learn the characteristics of the music of the period.